Terms and Conditions of Sale
Please read these terms and conditions carefully before ordering any Goods from Outdoorsy Living Ltd Trading as Playspaces. You agree to be bound by these terms and conditions upon placing an order for Goods with Playspaces / Play Equipment.
1. DEFINITIONS
1.1 The following definitions apply to these terms and conditions:
“Bespoke products” means any product made to measure or made to order.
“Business” means any customer (typically an educational establishment) other than a Consumer.
“Consumer” means You are purchasing as an individual and not on behalf of a business, acting for purposes wholly or mainly outside your trade, business, craft or profession.
“Contract” means the contract between You and Us for the sale and purchase of Goods in accordance with these terms and conditions.
“Goods” means the products we are selling to You.
“Us” and “We” means Outdoorsy Living Ltd Trading as Playspaces, the website owner.
“Working Days” means a day other than a Saturday, Sunday or public holiday in England.
“You” and “Your” means the customer.
1.2 A reference to legislation or a legislative provision is a reference to it as amended or re-enacted. A reference to legislation or a legislative provision all subordinate legislation made under that legislation or legislative provision.
1.3 Reference to written/writing shall include email.
1.4 Headings do not affect the interpretation of these terms and conditions.
2. PROCESS OF SALE These terms and conditions were last updated on 18/12/25.
2.1 These terms and conditions will apply to any order for Goods placed by You and to the Contract between us for the sale of such Goods to You.
2.2 These terms and conditions set out the terms between You the customer and Us the website owner.
2.3 Your use of this website and any service contained within it constitutes acceptance of these terms and conditions in full.
2.4 We reserve the right to amend our website and product descriptions at any time as required.
2.5 We only accept orders for delivery to mainland UK (excluding the Isle of Wight, Scotland, Northern Ireland and the Republic of Ireland unless otherwise agreed).
2.6 We may refuse an order from You for any reason at our sole discretion.
2.7 You should not use this website if You do not accept these terms and conditions in full.
2.8 This website is owned and operated by:
Outdoorsy Living Ltd trading as Playspaces
South Belringham Barn, South Lane, Sutton Valence, Kent ME173BD.
VAT Registration No: 134 7352 20
3. DESCRIPTION OF GOODS
3.1 Any samples, swatches, drawings, descriptions or illustrations contained in our published materials and on our website, are issued or published solely to provide you with an appropriate idea of the Goods they describe: they do not form part of the Contract between You and Us for the sale of the Goods and are subject to correction without any liability on the part of Outdoorsy Living Ltd T/as Playspaces. We may make minor changes, which do not materially affect the performance of the Goods, to the specification of the Goods at any time and without notice.
3.2 The images of the Goods showing in the electronic or printed catalogue are for illustrative purposes only. Variations in the colour due to photography, publishing or your computer’s display can occur. You acknowledge that the order is placed at your own risk if, for example, the colour, shade representation, dimensions or texture of the goods differ from the image in the published materials.
3.3 If an error is detected in the price of the Goods you have ordered (e.g. incorrect price displayed in one of our catalogues, online or in any other materials or media), we will contact you to inform you of this error and we will give you the option to continue with the purchase of the Goods at the correct price or cancelling the order. Please note that we do not have to provide the Goods to you at the incorrect (lower) price.
4. AVAILABILITY
4.1 The purchase of all Goods is subject to availability. While Outdoorsy Living Ltd T/as Playspaces will endeavour to hold sufficient Stock in its workshops to manufacture all orders and purchases, if We have insufficient stock to supply or deliver the Goods ordered and paid for by You, We will attempt to contact you using the details You have provided to Us to ask You how You wish to proceed. We may, at our discretion, process any part of the order which is available. Where Goods are out of stock, We will agree a delayed delivery or We will refund You the price paid for such Goods as soon as possible and in any case within 30 days or, in the case of an account customer, We may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to You.
4.2 We reserve the right, should circumstances dictate, to supply a product of a specification that differs from that detailed in The Catalogue or on our website. In such cases every effort would be made to supply a product of at least comparable quality.
4.3 We are happy to quote for bespoke / custom made products. Please contact Us at info@playspaces.co.uk or on 01622 844238.
4.4 Outdoorsy Living Ltd T/as Playspaces may, at its sole discretion, accept or reject any request for amendment(s) to an order prior to dispatch.
5. QUALITY ASSURANCE
5.1 We regard the fitness for purpose and / or compliance with the appropriate regulations of the Goods purchased as being of high importance.
5.2 Where applicable, Outdoorsy Living Ltd T/as Playspaces will comply with all relevant statutory requirements relating to the supply of products purchased from this website.
6. PRICE AND PAYMENT
6.1 The following terms apply to all payments made by You to Us by any method:
6.1.1 All prices are quoted in British pound sterling (£ GBP).
6.1.2 All prices quoted by Us are subject to change without notice to You. Prices quoted on the Landscapes for Learning website are continuously reviewed and kept up to date and therefore remain subject to change at any time. Any prices quoted in written material such as (but not limited to) within the Playspaces website or catalogue are accurate at the time of production and are subject to change.
6.1.3 We may, by giving notice to you at any time before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:
6.1.3.1 any situation beyond our control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
6.1.3.2 any instruction by You to change the delivery date(s), quantities or types of Goods ordered; or
6.1.3.3 any delay caused by any instructions from you or failure by you to give us adequate or accurate information or instructions.
6.2 The following terms shall apply to all payments made by invoice:
6.2.1 The amount due from you shall be the price set out in our invoice to you. The invoice will also include the price of any goods, packing, insurance, and transport of the Goods.
6.2.2 You shall pay each invoice submitted by us to you within 30 days of the date of the invoice or in accordance with any credit terms agreed by us and confirmed to you.
6.2.3 All payments made by you will be in full and in cleared funds to a bank account nominated by us. If You do not make any payment due to us by the due date for payment, then we may charge interest and compensation to you on the overdue amount at the rate specified in the Late Payment of Commercial Debts (Interest) Act 1998.
6.2.4 Without limiting any other remedies or rights that we may have, if you do not pay us on time, We may cancel or suspend any order (both the one to which the payment relate(s) and any other order) until you have paid the outstanding amount(s).
6.2.5 All amounts due from you to us shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
6.2.6 If You receive an invoice for items with a stock code and description and are not in receipt of the Goods please contact our team on 01622 844238 within 48 working hours hours of the invoice date.
6.3 The following terms shall apply to all payments made by debit or credit card:
6.3.1 If you do not have credit terms with us, payment for all Goods, or certain other sums which become payable must be made in advance by credit or debit card.
7. VAT
7.1 All prices listed on our website exclude VAT unless otherwise stated.
7.2 Customers who are not exempt will be charged VAT at the appropriate rate.
7.3 Eligible bodies such as registered charities may be subject to VAT exemption on goods. A written VAT exemption declaration must be submitted at the time of ordering to qualify for VAT exemption.
8. DELIVERY
8.1 We only accept orders for delivery to mainland UK (excluding the Isle of Wight, Scotland, Northern Ireland and the Republic of Ireland unless agreed otherwise). If you place an order with Landscapes for Learning for delivery outside mainland UK then your order will either (A) be cancelled and refunded (where payment has been taken already or (B) you will be liable to pay immediately upon the request of Playspaces any additional delivery costs. Playspaces will decide whether to proceed with an order placed for delivery outside mainland UK at its sole discretion.
8.2 All prices quoted on our website or in our catalogue exclude delivery charges.
8.3 Dates for delivery of the Goods are estimates only and are subject to availability. We shall make every reasonable effort to meet any delivery date(s) acknowledged but shall not be liable for failure to meet such date(s).
8.4 Furniture and other specified lines may incur a carriage charge dependent upon the supplier. Please contact us on 01622 844238 for consultation at the point of ordering.
8.5 We will deliver the Goods to the designated address in your order, or such other address as we both agree. You should ensure that you are, or a trusted representative is, physically present at the time of delivery. We will presume that any person at any address you specify has the authority to receive the order on your behalf.
8.6 When the Goods are delivered, please sign, print your name and state time of receipt of the delivery to your driver.
8.7 Deliveries are made to ground floor entrance points only (for Consumers to Your ground floor front door or to the ground floor entrance point of Your flat/apartment), unless otherwise prearranged. We do not guarantee that We will be able to accommodate your delivery request. However, should We be able to, you agree to procure all access and relevant facilities (e.g. use of a lift) for the delivery.
8.8 Please check the number of packages and containers received by You at the time of delivery and sign for these only as this represents Your proof of delivery.
8.9 If when You check the contents there is a discrepancy, then please report this within 5 Working Days via our online form, email info@playspaces.co.uk or by telephone on 01622 844238.
8.10 If You place an order on behalf of a school, then after a school holiday we will make consideration of late notification of up to five Working Days after the commencement of school term time. We will not accept liability for shortages or damages reported outside these time limits. The title of Goods supplied shall remain with Playspaces until such time as full payment has been received.
8.11 We recognise that You may have special delivery requirements. Where required please contact us on 01622 844238.